Digitrakfleet is the leading provider of mobile workforce management and service optimisation solutions that create business value for service operations through higher levels of productivity, cost effectiveness and ultimately customer satisfaction. We offer a full range of service management software for any size of service organisation from demand forecasting, to capacity planning, scheduling, rostering, mobility, customer appointment booking and analytics.
ePOD v1.2-Web Application Features
Digitrakfleet Mobile creates a paperless working environment where jobs are managed and scheduled electronically from the Digitrakfleet Office website or your existing back-office system. Jobs are dispatched wirelessly in real-time to mobile devices. Your team can view their schedule, view service histories, capture job information, take photographs, record work performed and gain proof of service/delivery with electronic signature capture. It all adds up to a more slick and efficient business operation
- Real time work in progress and issue reporting
- Improved management information flow
- Enhanced customer service and responsiveness
- Faster billing and problem resolution
- Visibility of daily activity and workload
- Personnel tracking and reporting
- Integration with existing back office systems
ePODv1.2-Android Apps Features
Digitrakfleet's mobile client applications, ePOD deliver resilient and audited communications between mobile and office system users, eliminating the need for paper forms and phone calls to receive instructions or report progress.
- Real time work in progress and issue reporting
- Improved management information flow
- Enhanced customer service and responsiveness
- Faster billing and problem resolution
- Visibility of daily activity and workload
- Personnel tracking and reporting
- Integration with existing back office systems
Mobile Devices
Digitrakfleet's mobile client applications, ePOD deliver resilient and audited communications between mobile and office system users, eliminating the need for paper forms and phone calls to receive instructions or report progress.
- Signature Capture
- Picture Capture
- Voice Capture
- Auto Job Relisting
- Job Capture
- Delivery History
- Report Post to Back Office within seconds